Reviews

At Griffin & Co Fine Jewellery, we value your feedback!

We encourage you to share your experiences with us. Whether it's a glowing review about your recent purchase or constructive feedback on how we can improve, we appreciate your valuable input.

Leave a review today and help us continue to provide you with the finest jewellery and the most exceptional service.

Your Reviews Allow Us To:

Maintain our high standards

Your honest opinions help us identify areas for improvement and ensure we consistently deliver exceptional quality and service.

Provide the best possible experience

We use your feedback to refine our offerings, understand your preferences, and tailor our services to better meet your needs.

Build trust and confidence

Positive reviews reassure potential customers and help us build a strong reputation within the fine jewellery community.

Top Reviews

Griffin & Co is an absolute gem of a jewellery shop!

The craftsmanship is stunning, with each piece beautifully designed and made with care. The selection is diverse, offering everything from elegant classics to unique, one-of-a-kind creations.

The customer service is exceptional—friendly, knowledgeable, and always willing to go the extra mile to help you find the perfect piece.This is the place to go. I can’t recommend Griffin & Co enough!

S. Gardner

20th February, 2025

We’ve used Griffin and Co a few time now and every time, the service has been brilliant.

Cian has helped us on each occasion and he’s always quick to respond, really helpful, and someone you can absolutely rely on. It’s that kind of personal, genuine service that keeps bringing us back. You can tell it’s a family-run store with real pride in what they do. Wouldn’t go anywhere else.

D. Shepherd

24th April, 2025

Had an amazing experience in this store for our wedding rings, I can’t thank the staff enough and will continue to go back.

After going around Chichester checking out all the jewelers Griffin & Co are definitely the most competitive and helpful. This is why I give my five star rating. Thank you guys you’re the best.

J. Waghorn

10th May, 2025

Cian made the most gorgeous ring for me and did it exactly how I wanted it!

Incredibly beautiful and a meaningful piece of jewellery that I'll treasure forever. I can't recommend Cian enough - thank you soooo much!!

Molly

29th March, 2025

I had two rings of great sentimental value which i didn’t wear. So decided to combine them and make a necklace.

Cian at Griffin really got what I wanted and created something beautiful which I absolutely love! It was admired the first time I wore it, result!

F. Palmer

6th March, 2025

I had an old diamond ring which I asked if they could turn into a 'band' of diamonds.

The result is simply wondeful! Elegantly inspired and charming. I am delighted and I can highly recommend their artistic talents.

P. Faucher

8th July, 2025

Best jewellers in Chichester.

Experts in lab diamonds, repairs and bespoke fine pieces. Go and see the beautiful shop and the lovely team, you wont be disappointed!

J. Jamieson

5th July, 2025

Really lovely staff, did an amazing job of cleaning some old sentimental jewellery.

Really helpful advice and I’ll be coming back to look into getting a piece made for me! Super recommend

K. Bamber

13th June, 2025

Have been meaning to get my Grandmother’s engagement ring re-sized for ages and finally bought it in.

Griffin and Co did a wonderful job with it and didn’t charge the earth at all. They were really friendly and made the whole process easy and convenient. They polished it up so it sparkled like new. I wear it everyday and it’s really special.

E. Smitheram

22nd May, 2025

Stunning work all round, and really quick and efficient.

Had an engagement ring resized and was done to perfection in under a week.

J. Hudlass

3rd April, 2025

Visited Chichester again recently and delighted to find this beautiful new shop on the high street.

Lovely modern jewellery and the staff are so helpful and friendly and there is absolutely no pressure if you just want to browse or take an age to make a decision like me! Definitely will be back again soon.

S. Donovan

28th February, 2025

Bespoke Engagement Ring Review

Time efficient, customer service is exceptional, everything I asked for and more!

Chelsea

We couldn’t be happier with the team at Griffin & Co! I wanted to create a new engagement ring from my original which had sentimental value. Lili and I went through the design thoroughly and it was everything I expected and more! Absolutely stunning ring!! My husband also had his wedding band made with our own materials and what a masterpiece!

We’re blown away! I will add I did not give them much time to get this done before the wedding, they went above and beyond to make sure we had them for the big day! I have not had customer service like this in a very long time! If I could give more than 5 stars I would! Quality service and quality product! Very highly recommend!

31st May, 2025

R Clark

So happy with my ring, thank you!

I had my engagement ring resized and reset and I was blown away with the result. Definitely recommend and will return!

10th March, 2024

Leave Us a Review

Have you recently visited our South Street boutique or made a purchase online?

We'd love to hear about your experience! Your feedback helps us to continually improve and provide the best possible service.