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Our Showroom & The Team
About 64 South Street
Visit our showroom at 64 South Street to meet our renowned experts and enjoy a private consultation.
Our Boutique & Showroom is open Tuesday to Saturday and by appointment.
Our Values.
For years, the Chichester showroom was known as Smith & Ralier, synonymous with quality. Today, Griffin & Co, a proud family-run business, retains traditional personal service with a modern bespoke design approach.
Your Vision, Your Rules
At Griffin & Co, we do things differently. We are not just retailers; we are makers. When you commission a piece with us, you aren't just buying a product—you are collaborating directly with the artisans to create an individual, enduring legacy that tells your story.
Ethical & Responsible
We believe that the journey of fine jewellery from earth to hand should benefit everyone along the way. From our in-house casting process to our stringent diamond sourcing, we ensure transparency and sustainability in every step of our manufacturing process.
Inclusive & Welcoming
Our motto is simple: whoever you are, whoever you love, and whatever your budget, you are welcome at Griffin & Co. Fine jewellery should be accessible to all, and we are here to guide you with complete respect and zero intimidation.
Creating Family Legacies
Fine jewellery should last generations. We build pieces with longevity in mind, using the finest materials and masterful techniques. Whether crafting a new engagement ring or breathing life into unworn heirlooms, we create pieces designed to endure.
In-House Expertise
As a true maker brand, we handle production in-house. Our team consists of GIA-qualified diamond specialists, master goldsmiths, and skilled CAD designers. Your precious items never leave our premises, ensuring security and unparalleled quality control.
Guiding, Not Selling
Our role is to educate and guide. Whether you are choosing between platinum and gold, or learning about diamond clarity, we provide honest, transparent advice. We are here to empower your choices in a relaxed, no-pressure environment.
Master Craftsmanship
Our approach begins with the fundamental belief that exceptional jewellery requires exceptional skill. Our team of three expert jewellers brings over 60 years of combined experience to the bench right here in Chichester.
From the initial design sketches to the final polish, our in-house specialists are proficient in every aspect of the process. We bridge traditional hand-skills with modern CAD technology to deliver absolute perfection.
Our jewellery
Because we operate our own fully-equipped workshop on site, we can offer services that many standard retailers cannot. When you bring us a ring for resizing or a complex antique restoration, it is handled directly by the person you speak with. We cut out the middleman to provide transparent timelines, secure handling, and meticulous attention to detail.
Our Customer Reviews.
Rated Excellent
from 121 reviewsSee All Reviews
Required a wedding ring to be repaired and resized. Good competitive quote offered and work completed quickly and well. No issues at all and would happily recommend to others.
I couldn’t recommend Griffin & Co Jewellery in Chichester highly enough. The service was outstanding from start to finish, with a genuinely friendly, professional and personal approach that made the whole experience a pleasure.
The team were incredibly helpful, knowledgeable and attentive, taking the time to understand exactly what we were looking for and ensuring every detail was right. The quality of the jewellery is exceptional, and it’s clear they take real pride in both their products and the service they provide.
It’s refreshing to find an independent jeweller that combines such high standards with a personal touch. I wouldn’t hesitate to recommend Griffin & Co to anyone looking for beautiful jewellery and a first-class experience.
A fantastic local business that truly deserves its reputation. I’ll definitely be returning!
Incredible service and quality of jewellery when purchasing both engagement and wedding rings thank you griffin and co
Excellent job in recreating my wife’s engagement ring. Friendly helpful staff.
The most beautiful ring ever!
I won one of their brilliant treasure hunt giveaways in September and as my prize I got to design my own ring! I got to choose from a selection of precious stones and then chose the cut and the setting. I went with a teal sapphire and it’s is the most stunning shade of green. I just came back and collected it just 3 weeks after winning :)
Amazing service, super friendly staff who were all just as excited as I was that I won!
Can’t recommend them enough
I had been doing research on engagement rings for ages before finally settling on buying one from Griffin and Co. - Fab website with full 360° views of each of the diamonds I was interested in and pulled out all the stops to get the ring hand delivered to me in time for our holiday to Italy. Now fiancée very pleased with the ring and even managed to pop into Hatton Garden to get it resized when we got home. Top service from Cian and the team!
My purchase of Bespoke Jewellery @ Griffin & Co
I recently commissioned a bespoke natural 1.8 carat diamond trilogy ring and a pair of diamond studded huggie style earrings. It was not an impulse purchase and took several weeks to conclude.
I chose to go along the bespoke route rather than buy ready made pieces because I wanted my ring and earrings to complement the jewellery I already owned & wore on a daily basis.
After an initial consultation with Erin, a member of Cian’s team, I did extensive research online. Buying diamonds is a complex affair - there are so many factors to consider when choosing natural diamonds - size, cut, colour, clarity etc. All of these can affect not only the price, but also appearance.
Having educated myself, to an albeit basic level, I was able to better judge Cian’s input about design, quality and price. I was impressed by his provision of a detailed breakdown of costings & computer generated photographic images. This information enabled me to evolve the jewellery design, to decide which diamonds to specify and the price to pay.
Cian then sourced the diamonds from his London supplier and arranged for his Emsworth workshop to create a 3D silicon model of the ring. This meant I could try the image of my imagination on my actual finger. Subsequenty, I did slightly change the ring setting, so it was a really useful part of the bespoke process. Finally I was able to place my order. Cian & his team had been very patient.
My combined bespoke purchase of a ring and earrings took about a month to complete: time to obtain the GIA certification I stipulated for the trilogy ring diamonds, for the jewellery pieces to be actually crafted and for them to be sent away for hallmarking.
Could I have ordered direct from an online supplier and paid a cheaper price? In theory, yes. But I didn’t feel I could trust the integrity of such a source for a product as complex & nuanced as natural diamonds. And how could I have faith in the quality of the jewellery workmanship if I bought online?
No, having benefited from Cian’s knowledge of gemstones and advice on jewellery design, I decided instead to accept the fair price we negotiated & give Griffin & Co my order.
I am delighted with both my trilogy ring & diamond earrings. And I know if I ever need to resize my ring or I want to have the jewellery cleaned or checked for security of settings or clasp, Griffin & Co will willingly provide this as part of their after sales service.
I have no hesitation in recommending Cian & his team at Griffin & Co for bespoke and very fine jewellery.
Sent from my iPhone
I lost a diamond from my ring and Griffin & Co repaired it for me and it’s even more beautiful. A fabulous service. Thank you!
Excellent service , very attentive and friendly .Took time to find exactly what I was looking for and at the right price .
I lost the diamond out of my engagement ring and couldn’t afford a new one so Kian organised a selection of coloured stones as a cheaper alternative option. I chose pink Topaz and it looks absolutely gorgeous, I love it! He also re rhodium plated the ring for me. He is extremely kind and helpful and we will definitely be long term customers.
My husband and I had a fantastic experience today in Griffin & Co. Cian helped make picking a ring for my birthday a really special experience with his expert knowledge, great customer service and honesty and transparency on the products I was looking at.
Will definitely be coming back for future purchases- thank you!
Great customer service , highly recommend Griffin & Co :)
Very helpful with a great range
I lost the original stone in a signet ring that has been in my family for many generations. Other jewellers, both here and in Dubai attempted to match the original, but failed miserably! Cian and the team at Griffin not only found the perfect match to the original, but, returned the ring looking like new. It doesn’t have any great monetary value, but it’s sentimental value and part in my family history, tell a story that can now continue. I’m absolutely delighted and can’t recommend d Griffin and Co enough.
Thank you
Lovely shopping experience today. Great service and very happy with purchase. Would recommend.
From Smith & Ralier to Griffin & Co
For decades, the showroom at this historic Chichester address was known as Smith & Ralier, a name synonymous with quality. When we took ownership, our goal was not to rewrite history, but to build upon it.
Today, Griffin & Co is a proud family-run business. We have retained the traditional values of personal service and integrity while introducing a modern approach to bespoke design and manufacturing.
The Chichester Showroom.
We believe selecting fine jewellery is a deeply personal journey.
Our Chichester showroom provides a relaxed, unpressured atmosphere with consultation areas for dedicated attention from our knowledgeable team.
Take your time to explore our collections and feel the quality of each piece.
We work in partnership with Ebony Jewellers
Our Expertise.
Sourcing Gemstones
We pride ourselves on sourcing the most brilliant, ethically sourced diamonds and coloured gemstones. As GIA-qualified specialists, we navigate the global market to find stones that offer true beauty and value.
We work strictly with suppliers who adhere to the Kimberley Process, ensuring conflict-free origins, and we also offer a stunning selection of high-quality lab-grown diamonds for our environmentally conscious clients.
Casting & Metals
The foundation of fine jewellery lies in the quality of its metal. We work exclusively with high-grade Platinum and 18ct Gold. Our commitment to sustainability means we prioritise the use of 100% recycled precious metals in our bespoke creations.
Furthermore, our remodelling service allows us to melt down your unworn, sentimental family gold to forge entirely new, modern designs, keeping the history alive while reducing environmental impact.
Setting, Polishing & Repairs
All of our centre stone setting, resizing and repairs are done by our trusted gemstone setters.
Our skilled craftspeople restore damaged, worn, or cherished pieces to their original beauty.
Expert care including ring resizing, claw retipping, cleaning, and chain soldering.