Guide: Jewellery Repair Service

We offer a comprehensive repair service, all completed with the highest level of craftsmanship. Our most common services include:

• Ring resizing (sizing up or down)
• Chain and bracelet repair (soldering broken links, new clasps)
• Stone checking, tightening, and replacement (for loose or lost diamonds/gemstones)
• Claw re-tipping and re-building to keep your stones secure
• Professional cleaning, polishing, and rhodium plating to restore shine
• Heirloom restoration and remodelling

It's simple and transparent.

1. Bring your piece to our Chichester showroom. No appointment is necessary.
2. Get an expert assessment and a no-obligation quote from our team. We'll explain the work required and the cost.
3. If you approve, we will securely book in your item and our jewellers will complete the work in our workshop.
4. We'll notify you as soon as your piece is ready for collection, looking as beautiful as it should.

This is very common! Over time, daily wear, lotions, and soaps can build up on a ring and block light, making it look dull. This often doesn't need a "repair" but rather a professional clean and polish. We can safely remove the build-up, check that all stones are secure, and polish the metal. If your ring is white gold, we can also re-apply the rhodium plating to restore that bright, white, "like-new" finish.

This is very common! Over time, daily wear, lotions, and soaps can build up on a ring and block light, making it look dull. This often doesn't need a "repair" but rather a professional clean and polish. We can safely remove the build-up, check that all stones are secure, and polish the metal. If your ring is white gold, we can also re-apply the rhodium plating to restore that bright, white, "like-new" finish.